GOLDEN SHINE LLC

Privacy Policy

Golden Shine respects your privacy and is committed to protecting the information you share with us.

Last Updated: June 2026

1. Information We Collect

Depending on the service you request, Golden Shine may collect your name, phone number, email address, property address, business name, service preferences, appointment details, and information submitted through our website forms.

2. Cleaning Request Information

When you request cleaning service, we may collect property details such as property type, number of rooms, cleaning needs, scheduling preferences, urgency level, access instructions, and photos you voluntarily upload.

3. Cleaner Network Applications

If you apply to join the Golden Shine Cleaner Network, we may collect contact information, business name, service areas, experience, availability, services offered, insurance information if provided, and supporting documents you voluntarily upload.

4. How We Use Your Information

We use your information to review cleaning requests, contact you, schedule services, coordinate cleaning support, process cleaner applications, improve our services, respond to inquiries, and provide customer support.

5. Golden Shine Dispatch™

Golden Shine operates a cleaning coordination and dispatch system. Information submitted through our forms may be used to determine whether an available independent cleaning professional or cleaning team is suitable for your requested service. Submitting a request does not guarantee service until availability, pricing, and scheduling are confirmed.

6. Information Sharing

Golden Shine does not sell your personal information. We may share limited information only when necessary to coordinate requested cleaning services, communicate with cleaning professionals assigned to a request, process appointments, comply with legal obligations, or protect our business and customers.

7. Cookies & Website Technology

Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, and improve user experience. You may disable cookies through your browser settings.

8. Third-Party Services

We may use trusted third-party providers such as WordPress, WPForms, hosting providers, payment processors if applicable, Google Analytics, Google Maps, and email communication services. These providers may have their own privacy practices.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your information. However, no method of electronic transmission or storage is completely secure.

10. Data Retention

We retain information only as long as reasonably necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and improve our operations.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

12. Your Privacy Rights

Depending on your location, you may have the right to request access to your information, correct inaccurate information, request deletion, withdraw consent where applicable, or request additional details about our data practices.

13. External Links

Our website may contain links to third-party websites. Golden Shine is not responsible for the privacy practices or content of external websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

GOLDEN SHINE

Cleaning & Property Care Network

Need cleaning support? Submit a service request or contact Golden Shine directly.